Receiving and coordination
Your order reaches our team and enters a clear, organized workflow.
Explore the service →DROPSHIPPING FULFILLMENT · PERSONAL SUPPORT
You build and grow your dropshipping store.
We handle everything after an order comes in.
Direct Line is the fulfillment partner for dropshipping stores. After an order comes in, we handle receiving, quality checks, packing, shipping, tracking, and exceptions.
Personal support in English
Quality control before dispatch
Order-ready packing
Shipping and tracking to the customer
BUILT FOR DROPSHIPPING & E-COMMERCE
One store.
Full responsibility.
Shopify, Etsy, Amazon, and eBay - one fulfillment team for your dropshipping orders, from warehouse receiving to customer delivery.
Shopify
Etsyamazonebay7+
Years of experience
working with China
4+
Years working
with our current team
50+
E-commerce stores
we have run ourselves
One team, no handoffs
One order. One team for the whole process.
Instead of coordinating separately with a supplier, warehouse, and shipping provider, your dropshipping store has one team with the full picture. You communicate with us directly, and we manage the operation on the ground.
Before we begin
Is the service right for your dropshipping store?
Short answers to help you understand whether Direct Line fits your dropshipping model and the way you work.
Have another question? Talk to usI run a dropshipping store on Shopify, Etsy, Amazon, or eBay. Is this right for me?
Yes. The service is built for dropshipping and e-commerce stores that need one team to handle what happens after an order comes in.
I run more than one store. Can everything be managed together?
Yes. You can work across multiple stores while keeping a clear overview of orders, shipments, and inventory.
How do I communicate with the team?
You have one point of contact. We coordinate with the team on the ground and keep you clearly updated.
What happens if there is an issue with an order?
We look into the case and handle it with the relevant parties, so you are not left alone with a supplier, warehouse, or shipping provider.
What we do
Every step of every order is handled.
Our services let you focus on sales, marketing, and growing your dropshipping store while everything behind the scenes is managed in one place.
Quality control
We check the item, quantity, and condition before it moves forward.
Explore the service →Packing and preparation
Each order is packed carefully and prepared for a smooth dispatch.
Explore the service →Shipping and tracking
The shipment goes out to the customer while you stay informed throughout the journey.
Explore the service →DIRECT LINE CONTROL
All your orders.
In one place.
Every client has a personal workspace to see orders, shipments, inventory, and profitability in real time.
- Order and shipping overview
- Inventory and quality checks
- Access tailored to each client
Active storesDemo · sample data only
Your complete overview
Everything important to your business, in one place.
Active orders12↑ 3 this week
Shipments in transit8Everything tracked
Sample revenue$1,240This month
Projected profit$480After costs
OverviewUpdatesActivity
Latest activityThe system keeps you updated as things move.
Our workflow
Easy to understand. Clear to manage.
We set up the workflow
We get to know your store and the workflow that fits it.
We receive and handle
Receiving, checking, and packing are handled by our team.
The order goes to your customer
Shipping, tracking, and human support whenever it is needed.
Why Direct Line
Local operations. Personal contact. The full picture.
Not an automated system that leaves you on your own - people who know your orders and your business.
You get updates and answers clearly, without language gaps.
Our team handles the product itself, not just messages between providers.
Even when there is an issue, we remain your point of contact.
From our warehouse, not a stock library
This is what the work really looks like.
The warehouse and team are part of the service. That is why this site shows the real work behind every order, not just promises.
- Product receiving and checks
- Packing and shipment preparation
- Documentation, tracking, and personal support
Before we begin
Questions? Clear answers.
Want someone to manage
the whole process?
Send us a message and we will see together whether the service fits your store.