Daniel
Co-founder · Israel
Who we are
People who keep
the work moving on the ground.
Direct Line connects your store with the operations behind every order - with a team close to the product and personal support in English.
Our approach
No more distant provider you cannot reach.
We believe strong operations begin with presence: knowing the product, seeing what arrives, understanding what the customer needs, and responding when things change.
That is why our work is built around human contact. You get personal support while our team handles the operation in practice - from receiving, through checking and packing, to dispatch.
Meetthe team
The same standard on every side of the operation.
People in Israel and on the ground who connect service, operations, and your customers.
Shahar
Co-founder · Israel
Ye
Operations management · Warehouse
William
Operations and shipping
What matters to us
We do not disappear after an order ships.
We communicate simply and clearly.
We handle what is actually happening, not just relay updates.